Stories, signs to notice and what to do
The Road That Kept Coming Back
Imran, thirty-five, a delivery driver in Lucknow, survived a night-time road accident in which his friend was badly hurt. For the first few days he felt numb and shaky, and slept little. His family said, "You were lucky. Move on." He tried.
Weeks later, he still sees the headlights whenever he closes his eyes. A truck horn makes him jump and sweat. He has started taking long detours to avoid that road and no longer drives at night. He feels guilty that he walked away, and he snaps at his children. At night he wakes with a pounding heart.
His brother takes him to a doctor. The doctor explains that after a terrifying event many people have such reactions, and when they last for more than a month and disrupt life, it may be post-traumatic stress. It is not weakness, but the brain stuck in danger mode. Imran starts trauma-focused therapy with a psychologist, learns grounding for flashbacks, and slowly drives on a quiet road with his brother beside him. The memories stay, but they lose their power.
Imran's wife says the biggest change was not that he stopped remembering but that he stopped fighting the memory alone. Their children now ride beside him on short, sunny drives.
How to recognise it
- Intrusion: unwanted memories, nightmares or flashbacks that feel real.
- Avoidance of places, people or talk that remind of the event.
- Negative changes: guilt, numbness, blaming self, loss of interest.
- Hyperarousal: jumpiness, anger, poor sleep, always on guard.
- Symptoms lasting more than a month and affecting work or family.
What this story explains
This story shows the four groups of PTSD symptoms and the difference between early reactions and lasting trauma.
Probable root causes
- Exposure to a life-threatening or deeply frightening event.
- A brain alarm system that stays switched on after danger.
- Guilt and lack of support afterwards.
- Earlier trauma or heavy stress in life.
- Being told to 'move on' with no space to talk.
What to do
- Accept that reactions after trauma are normal and that you are not going mad.
- Use grounding when a flashback comes: feel your feet on the floor and name five things you can see.
- Keep to regular sleep, meals and gentle movement.
- Face avoided places only slowly and with support.
- Talk to someone you trust about what happened, at your own pace.
- Get professional help when symptoms last beyond about a month.
Whom to consult
- Family doctor to review sleep, health and options.
- Clinical psychologist trained in trauma-focused therapy.
- Psychiatrist if sleep, anger or low mood are severe or there are thoughts of ending life; in danger, contact the local emergency number or go to the nearest hospital.
Do and don’t
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Do |
Don’t |
|---|---|
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Be patient and consistent. |
Do not say 'just forget it'. |
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Offer a calm presence. |
Do not push him to retell the story. |
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Encourage routine and rest. |
Do not force him back to the place at once. |
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Listen if he wants to talk. |
Do not use alcohol to cope. |
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Learn about trauma together. |
Do not take anger personally. |
How to behave and communicate
- Speak softly and slowly: "Whatever you feel is a normal reaction to something terrifying."
- Let him decide how much to share.
- Say: "It was not your fault. I am here."
- Avoid 'at least' statements such as 'at least you survived'.
- Be steady; he may need to hear it more than once.
Six Months Since Ashok
Lakshmi, sixty-two, lost her husband Ashok six months ago in Coimbatore. At first neighbours filled the house and she was too busy to feel. Now the visitors are gone. She sets two cups for tea out of habit and then cries. She speaks to his photo each morning.
Relatives say, "It has been enough time. Be strong." Lakshmi feels guilty for still crying. She sometimes hears his footsteps or feels he has just left the room, which frightens her. Her sleep is light, and she has lost interest in cooking, though she still goes to the temple and helps with her granddaughter.
Her daughter, visiting, sits quietly and asks, "Tell me about Appa." Lakshmi talks for an hour. The daughter explains that grief comes in waves and has no fixed timetable. Lakshmi also meets a grief counsellor, who tells her that what she feels is normal: the pain is love with nowhere to go. She is encouraged to keep small rituals, like lighting a lamp on his birthday. She learns that if she were to stop eating, lose all hope or want to join him, she should seek help urgently. Slowly, the waves become smaller and farther apart.
On the first anniversary, Lakshmi cooked his favourite dish and shared it with family. She cried and she laughed, and her daughter felt that this, too, was grief doing its quiet healing work.
How to recognise it
- Waves of sadness, yearning, tears, anger or numbness after a death.
- Brief sensing of the person's presence or hearing their voice, which can be normal in grief.
- Changes in sleep, appetite and energy that ease gradually.
- Ability to still enjoy something, such as family moments, between waves.
- Warning signs: months of intense yearning that stops daily life, deep hopelessness, or thoughts of ending life.
What this story explains
This story shows normal grief versus complicated grief, and the idea that grief follows its own timetable.
Probable root causes
- Loss of a close companion and daily routine.
- Fading of visitors and support after the first weeks.
- Social pressure to 'be strong' or 'move on'.
- Practical and financial changes after the death.
- Past losses or a death that was sudden.
What to do
- Allow tears and talk about the person freely.
- Keep small routines for meals, sleep and gentle walks.
- Maintain rituals and memories, such as photos or festival customs.
- Accept support from family, friends and faith community.
- Mark anniversaries with a plan and company.
- Seek help if the grief stays overwhelming or hope disappears.
Whom to consult
- Family doctor if sleep, appetite or health slip for weeks.
- Grief counsellor or clinical psychologist if grief is not easing and stops daily life.
- Psychiatrist if there is deep depression or thoughts of not wanting to live; in danger, contact the local emergency number or go to the nearest hospital.
- Faith leader or trusted elder for comfort and community.
Do and don’t
|
Do |
Don’t |
|---|---|
|
Visit after the first weeks, when others have stopped. |
Do not say 'it is time to move on'. |
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Say the person's name. |
Do not say 'he is in a better place' unless asked. |
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Offer practical help such as meals. |
Do not hurry her to remove belongings. |
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Listen to the same story again. |
Do not avoid mentioning him. |
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Respect cultural and religious rituals. |
Do not expect a fixed time for grief to end. |
How to behave and communicate
- Use a gentle voice: "I am so sorry. I miss him too. Tell me about him."
- Sit quietly; silence is acceptable.
- Do not try to fix her feelings.
- Ask: "How are the nights?"
- Return again and again, not just once.
The House Where She Always Listened
Nadia, twenty-six, works as a designer in Birmingham. She is talented but exhausted by relationships. As a child she grew up in a home where shouting and punishments came without warning, and she learned to read every mood. Now, if her manager's tone changes, her stomach drops and she is sure she is in trouble.
She either goes quiet and pleases everyone or explodes and then feels ashamed. She finds it hard to trust, struggles with sleep and sometimes goes blank in meetings, as if she is watching herself from outside. She has told no one about her childhood and tells herself, "Other people had it worse."
A friend suggests therapy. The therapist begins with safety: choosing the pace and never being forced to speak. She explains that long, repeated childhood hurt can leave lasting effects on trust, emotions and sense of self, sometimes called complex trauma. Nadia learns grounding for the blank moments, and slowly builds trust. After a year she says, "For the first time, I feel I am allowed to take up space."
Nadia still has hard days, especially when a voice is raised. But she has a plan, a trusted friend and a therapist, and she knows the old alarm is a memory of danger, not a prediction.
How to recognise it
- A history of repeated hurt, neglect or fear in childhood.
- Strong emotional reactions to small triggers, and swinging between over-pleasing and anger.
- Feeling blank, numb or detached from yourself or the surroundings.
- Trouble trusting others and a harsh inner critic.
- Sleep trouble and tension, even when life looks fine.
What this story explains
This story shows complex trauma and childhood adversity, and why safety, pacing and trust matter in healing.
Probable root causes
- Repeated childhood fear, neglect or harsh punishment.
- Having no safe adult to turn to when young.
- Learning to survive by staying on guard or by pleasing.
- Years of silence about what happened.
- Later stressful relationships that reactivate old patterns.
What to do
- Remind yourself that your reactions began as ways to survive and they make sense.
- Use grounding when you feel blank or overwhelmed.
- Find one safe, steady person to rely on.
- Go slowly: you do not have to tell everything at once.
- Look for a therapist trained in trauma and ask about the pace.
- Build routines of sleep, movement and rest to steady the body.
Whom to consult
- Clinical psychologist or trauma therapist trained in trauma-focused work.
- Family doctor for sleep, body health and referral.
- Psychiatrist if there is severe depression, panic or thoughts of ending life; in danger, contact the local emergency number or go to the nearest hospital.
Do and don’t
|
Do |
Don’t |
|---|---|
|
Believe what she shares. |
Do not press for details. |
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Let her set the pace. |
Do not say 'that was long ago'. |
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Offer consistent, reliable support. |
Do not touch or surprise her without warning. |
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Respect her need for personal space. |
Do not judge her reactions. |
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Celebrate small gains. |
Do not break promises. |
How to behave and communicate
- Speak steadily and kindly: "Thank you for trusting me. You only share what you want to."
- Offer choices: "Would you like to sit or walk?"
- Avoid 'why didn't you leave?' and similar questions.
- Keep your promises and be on time.
- Respond to feelings with 'that makes sense'.
When the Water Came
Ravi, eight, lives in a village in Assam. Last monsoon, the river flooded the house in the night, and the family had to wade out in the dark. They are safe and living with relatives, but something has changed. Ravi, who once played football all day, now sticks close to his mother, wets his bed and wakes crying from dreams.
He startles when it rains and refuses to go near the river. At school he draws the same picture of water over and over and does not want to play. His teacher thinks he is being lazy, and his uncle says, "He is a boy. He will forget."
A health worker visiting the camp sits with Ravi and draws with him. She tells the family that children show trauma through behaviour, play and the body, and may act younger for a time. She advises predictable routines, comfort, honest simple explanations and gentle play. Ravi's mother tells him, "You are safe, and I am here." His teacher lets him sit near his friend. After weeks, Ravi returns to football, and later he says, "The water is gone now, isn't it?"
His teacher also asked the class to draw their favourite places in the village. Ravi drew the football ground, and the new picture went up on the wall beside his friend's.
How to recognise it
- Clinging, fear of separation, bedwetting or returning to baby behaviour.
- Repeated play or drawing about the frightening event.
- Nightmares, startle responses, tummy aches or headaches.
- Loss of interest in play, concentration drop, or irritability.
- Reactions that go on for weeks and interfere with school and play.
What this story explains
This story shows how children react to trauma and how trauma-informed care helps through safety, routine and understanding.
Probable root causes
- A frightening event such as flood, accident or violence.
- Loss of home, routine and usual comfort.
- Stress of the adults around the child.
- Lack of explanation or space to express fear.
- Earlier hard experiences or limited support.
What to do
- Keep routines for meals, sleep and play as predictable as possible.
- Give simple, honest explanations in child-friendly words.
- Offer physical comfort and stay close during nights.
- Allow play and drawing as ways to express feelings.
- Tell the school so the teacher can offer extra support.
- Seek professional help if symptoms last more than a few weeks.
Whom to consult
- Paediatrician or family doctor to check health and sleep.
- School counsellor for day-to-day support.
- Child psychologist or child psychiatrist if the child remains distressed, avoids school or play, or has strong fear for weeks.
Do and don’t
|
Do |
Don’t |
|---|---|
|
Stay calm in front of the child. |
Do not say 'be brave' or 'boys don't cry'. |
|
Respect the child's pace. |
Do not punish regression or bedwetting. |
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Give lots of reassurance. |
Do not force the child to talk or revisit the place. |
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Keep promises about being back. |
Do not hide the truth completely. |
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Take care of your own stress too. |
Do not leave the child with strangers suddenly. |
How to behave and communicate
- Get down to eye level and use a warm, slow voice.
- Say: "You are safe now. I am here. Being scared is okay."
- Answer questions simply and truthfully.
- Join the child's play and follow their lead.
- Avoid long speeches or blame.
Standing Beside Ana
Ana, thirty, a nurse in Lisbon, was attacked on her way home from a late shift. She was not seriously injured and told the police. Her friend Joao stays with her that first weekend. Ana is jumpy, cannot sleep, and keeps saying it was her fault for walking home alone.
Joao wants to fix it. He first says, "You should have taken a taxi," and sees Ana's face fall. He stops, apologises and asks, "What would help right now?" Ana says she would like someone to sit with her while she makes a phone call. Over the next weeks he keeps checking in, does not ask for details and lets her choose when to talk.
Ana sees her doctor, who explains that strong shock reactions in the first weeks are common, and that most ease with safety, rest and support. She keeps a regular routine, uses grounding when fear rises, and later starts therapy because the nightmares continue. Months later she says, "What helped most was that he never made me explain myself." She also talks about feeling stronger, even grateful for the way her friendships deepened.
Joao says he learned that being useful does not always mean doing something. Sometimes it means staying close, keeping quiet and being there again on the next Saturday.
How to recognise it
- Shock, numbness, jumpiness and sleep trouble in the days after a frightening event.
- Self-blame or shame, even when the person did nothing wrong.
- Wanting to avoid places or talk about it.
- Needing safety and control more than advice.
- Reactions that continue beyond a month or worsen, signalling need for professional help.
What this story explains
This story shows how to support someone after trauma, early stress reactions, and the possibility of post-traumatic growth.
Probable root causes
- A sudden, frightening event that broke the sense of safety.
- Self-blame and shame, often from comments by others.
- Disturbed sleep and constant alertness.
- Lack of calm, believing support afterwards.
- Reminders such as places, sounds or times of day.
What to do
- Make sure the person is safe and has practical help first.
- Offer to be near, and let her decide how much to say.
- Help her keep sleep, food and simple routines.
- Teach or practise grounding together.
- Encourage reporting and medical care when she wants them.
- Suggest professional help if distress continues past a few weeks.
Whom to consult
- Family doctor or emergency department for any physical injury or immediate health needs.
- Clinical psychologist trained in trauma for lasting symptoms.
- Psychiatrist if sleep, anxiety or low mood are severe.
- Local emergency service at once if the person is in danger or talks of ending life.
Do and don’t
|
Do |
Don’t |
|---|---|
|
Say it was not her fault. |
Do not ask 'why did you…?' |
|
Let her lead the conversation. |
Do not push for details. |
|
Be reliable and keep your word. |
Do not take decisions for her. |
|
Offer practical help such as lifts or meals. |
Do not tell others her story. |
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Look after your own wellbeing too. |
Do not hurry her recovery. |
How to behave and communicate
- Use a gentle, steady tone: "I believe you. It was not your fault."
- Ask permission: "Would you like company, or space?"
- Listen without interrupting or fixing.
- Avoid advice about what she should have done.
- Tell her that you will keep checking in, and do so.
This book is for education and general awareness. It does not replace diagnosis or treatment by a qualified professional. If anyone is in danger, contact your local emergency services.