Narsinh Mehta, Vaishnava jana to

Call that person a Vaishnava who knows the pain of another.

વૈષ્ણવ જન તો તેને કહિયે જે પીડ પરાઈ જાણે રે।

vaisnava jana to tene kahiye je pida parai jane re |

Call that person a Vaishnava who knows the pain of another.

Empathy is the first skill a family needs. Knowing pain is not diagnosing from the corridor.